Real-Time Decision-Making: Uncovering Missed Opportunities in the Trading Team

Jan 12, 2023

In the world of cryptocurrency trading, quick decisions and risk management are paramount. Traders are constantly monitoring market conditions and executing transactions. However, the fast-paced nature of crypto markets can lead to errors and missed opportunities. A reliable real-time monitoring system can make a significant difference.

Problem

The principal finding for the trading team was the revelation of overlooked opportunities for revenue generation, which they discerned during a retrospective analysis conducted within the team. The objective of this analysis was to pinpoint bottlenecks and develop solutions to minimise the chances of overlooking potential opportunities.

Initial findings

In our preliminary findings, we conducted an in-depth examination of the processes encompassing the journey from market trigger to trade execution, encompassing the participation of multiple employees and departments.

Our analysis revealed a reliance on manual monitoring at every stage in the sequence, encompassing decision-making and resource allocation. Additionally, we observed inadequate coordination and response to critical and urgent situations among our workforce.

The information available to various teams appeared fragmented, lacking a holistic overview. Identifying trends, be they favourable opportunities or crucial warnings, proved to be a formidable challenge, and the full extent of the issues at hand remained ambiguous.

Solution

In our process evaluation, we dissected the conveyor belt of operations, breaking down each step to better understand the intricacies involved. Collaborating closely with our team, we systematically organised and prioritised these processes, ensuring a more streamlined and efficient workflow.

Furthermore, we identified a pressing need for improved coordination between departments. To address this issue, we propose the implementation of a comprehensive solution: a dashboard system with integrated alert features. This system would be accessible to all stakeholders involved in the processes, serving as a centralised platform. Its real-time data and notification capabilities would greatly enhance operational efficiency, promote better communication between teams, and provide insights for improved decision-making.

Results

The introduction of a real-time monitoring system for traders has made a profound impact on the trading team. It has resulted in an 80% reduction in critical errors and missed opportunities, a credit to the early alarming system. Furthermore, it has significantly enhanced risk management and decision-making, leading to improved performance within the volatile cryptocurrency markets.

The ongoing effort to enhance communication channels and optimize key processes, as identified during the research, remains a work in progress for the team and a topic for future case studies.